Alienware Area-51 m5750 User Manual download pdf (Page 72)

Alienware Area-51 m5750 Technical Reference

Modem Problems

The built-in modem does not respond

• Make sure the modem driver is loaded properly.

• Go to [Start > Settings > Control Panel > Phone and Modem Options] and go to

Modems tab. Make sure Motorola SM56 Data Fax Modem is listed. Otherwise,

click the Add button to add the modem drive, which is located in the factory

CD-ROM (or ﬂoppy diskette).

• Go to [Start > Settings > Control Panel > System] and click the Device Manager

button in the Hardware page to check for a possible resource or

driver conﬂict. See the Windows online help or manual for how to handle

such problems.

• Make sure the phone line, which the computer is connected to, is working.

Connection difﬁculties

• Be sure to disable Call Waiting on the phone line.

• Be sure to have the correct country setting where your computer is being

used. [Start > Settings > Control Panel > Phone and Modem Options]. Go to

Dialing Rules and Edit My Location. In the Country/Region pull-down menu,

select the appropriate country setting.

• Excessive line noise might cause the connection to be dropped. To check

this, put the regular phone handset on the line and place a phone call. If you

hear abnormal noise, try to make the modem connection with a different line

or contact your local telephony company for service.

• Make sure the cable connection is ﬁrm.

• Try a different receiver number and see if the problem persists.

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Alienware Area-51 m5750 User Manual Page 72