Alienware CE-IV Troubleshooting Guide download pdf (Page 18)

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TROUBLESHOOTING GUIDE

PROBLEM

SOLUTION

Unit turned off or locked up.

Replace the battery with a new one.

Reinsert the battery in the correct polarity (+/-) and tur n the unit on again.

Sound is distorted or weak.

Replace the battery with a new one.

Lower the volume.

Songs do not play after dragging/dropping

or copying/pasting.

We recommend safely disconnecting any USB device in accordance with your computer’s operating

system instructions. In Windows® 98/Windows®ME, after copying files to the player, wait

approximately 5 seconds before unplugging the unit. In Windows®2000/Windows® XP, click the

USB icon in your computer ’s System Tray and “Stop [the]USB Mass Storage Device”.

Only MP3/WMA™ files can be played on this player.

Player does not work with Windows 98.

Download the AW8825DAP device driver from the website and follow the accompanying

instructions for installing (www.alienware.com/audio).

External memory card does not work.

This player is compatible with up to 512MB SD or MMC cards.

To transfer tracks to the external card: a) disconnect the player from your computer b) power up

the player c) insert the memory card and d) connect the player to your computer and transfer

tracks.

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Alienware CE-IV Troubleshooting Guide Page 18